Obviously they’ve sacrificed a few little things. Reply. FTTP uses an Openreach ONT as modem, with output to the ISP or third party router over ethernet. If you’re using wi-fi, try a couple of devices to make sure it’s a problem with the connection and not the device itself. on 25-05-2021 17h28. Zen appealed Openreach’s decision but today Openreach came back again yesterday echoing what they said before. Openreach had updated the fault on the system to say 'specialist engineer requested, will check progress on the 12th of April. You can't get relocation kits from Openreach though - it's also not *that* expensive to pay them to come and move all the cabling for you if you want it. g. 73 million). The ONT has power: Power: Off: There is no power to the ONT. Learn about Full Fibre. Ultrafast Full Fibre broadband will service your needs for decades to come. The engineers bring along the ONT/NTE and an Eero router, string some Cat6 network cable betwixt the two, and you're done. Openreach out again – apparently last engineer did not crimp the pairs properly – new down lead, line reset, 39 mbps. Nokia G-010G-Q ONT Template. Your Openreach Optical Network Terminator (ONT) needs to remain fixed to the wall or skirting as the thin green fibre optic cable can be delicate. 09 Mar 2023 01:38 PM. Here’s a handy guide to what the lights mean. With some vendors using other manufacturers ONTs needs extra licences. If your FTTP full fibre 65 service is on the BT Openreach network then the service authentication is via the Openreach ONT and you'll be able to connect the WAN / Internet port of any router to the ONT and an authenticated connection will be made. Soldato. Mark Jackson. Written by KCOM Support on 25/10/2023. is it on Openreach ’s side or not). The news won’t come as much of a. Having had experience of numerous power cuts here lasting hours and in one case two weeks, this seemed woefully under-specified. Openreach has today unveiled a “major” change to the pricing of their gigabit-capable Fibre-to-the-Premises broadband products, which aims to give UK ISPs not only cheaper services but also “long-term price certainty” through a series of new commitments. BT is one of the UK's largest. Fix a problem. We're rolling out Ultrafast Full Fibre broadband to 25 million homes and businesses by December 2026. They replaced my FTTC copper wire overhead cable from house to telegraph pole. Sometimes they'll need to create new hole. I’d have done it myself too but unfortunately changing the ONT appears to be a little more involved. I guess there is noting stopping you complaining directly to OpenReach - might get something fixed quicker. Sep 21, 2022. When asked, press and hold the WPS button on. This page is about the FTTP termination device that Openreach install for FTTP customers. (ezbend) is run in a continuous fault-free length to the alternative position. L2S in the handover exchange). Customer Services Network Operations - These are the engineers responsible for end to end provision and fault repair. Re: Newly installed Openreach ONT or broadband router using a lot of electricity?! An ONT is rated at 4-5watts , left on for 24 hours is about 4p ( based on 28p/kWh ) , the router is also rated about the same , so combined 8p/day. Press and release the Reset button on the back of the Business Hub. . The result is a neater presentation of the Openreach equipment that also offers someConnecting X20 direct to Openreach ONT - Home Network Community. Just click on this link to view the Premitel Fibre Termination Point. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Openreach Phone Number 1. e. 2 Openreach: Developer uide Contents 01 Internal equipment 04 02 Home wiring 06 03 Developer self-install 11 04 Cabling and ONT positioning 14 05 Single dwelling units (SDUs) 19 06 Multi dwelling units (MDUs) 21 07 Commercial units 25 08 Duct laying 28 09 Modular jointing chambers – QuadboxTM 32 10 Joint boxes, footways and frames & covers 35 11. . It sounds like a database / addressing issue. Learn why you need an Openreach Optical Network Terminator and what to do if you have a problem. Battery Backup Unit (BBU) – If the power supply fails the BBU will provide internet and emergency phone services for a. When I arrived home from work last night I noticed that there was no Internet available at home and there was a red light showing for the LOS indicator on the ONT. After he left, I replugged the modem, and reconnected it to my router. Ask for a different face plate with phone and RJ11 socket as above i. I checked my kit, power cycled the ONT, still down. #3. From the front of the house there is the downstairs. g. Just unplug the BBU from the ONT and plug the Power Cable directly into the ONT. What are those lights on my Openreach modem/optical network terminator? Find out about LOS, PON and other reasons for the lights in our guide. BT Smart Hub 2. Struggling to understand the necessity for a Customer Splice Point with the way Openreach seem to be conducting installations currently. Our troubleshooter will run tests to identify the cause of the problem and explain how to fix it. (ezbend) is run in a continuous fault-free length to the alternative position. BT outages reported in the last 24 hours. Where you self-install the ONT, you will have control over when the equipment is installed. Scam calls. * * * * * * *. Plusnet Menu Broadband Fibre broadband & phone. Then just follow our step-by-step guide to install your broadband yourself. 2. The Ethernet cable (red ends) must be plugged into the WAN port (or port 4) on your Hub and the other end into the Openreach modem's PORT1/LAN1 port - the number of ports on these modems can vary. Further more zen have recently stopped their g. PON flashing and LOS off. It must be ventilated and have sufficient lighting. But that all changed last Friday at 10:12am when the service dropped. 5 million UK premises with FTTP by March 2021 (current build rate of c. We are due to move house soon, the new house is on a 4 year old estate which is fully fttp. route overhead cable underground. Step 1: Check your Hub. Openreach modem (ONT) explained: Ports and models available. 5mm. This is used for most of the 160M and 1G services. Broadband & phone. Re: BT FTTP and ONT modem problem. Openreach: Developer Guide 4 1 Home wiring Home buyers expect access to connectivity immediately. LOS fault indicates the Openreach ONT is not seeing any light down the fibre, or level has dropped to a level where it cannot work. CCTV Access. PON flashing / LOS off. • Connect the Openreach optical fibre to the green OPTICAL port on the ONT • Connect the power adapter to the black POWER/PWR port on the ONT, then plug theHi Hope you can help, so we have had sky fiber broadband installed. The final number is the line number (e. As expect, CityFibre has today announced that they’ve officially made a new 2. Dimensions (H x W x D) (mm) 254 x 215 x 45 (Casing) – 89 x 82 x 25 (Nokia) – 90 x 82 x 25 (Huawei). Then just follow our step-by-step guide to install your broadband yourself. #1. We’ll remotely activate a port on the ONT. Openreach has today officially announced the launch of their new pilot for UK broadband ISPs, which will test faster download speeds of 1. It lets us run fibre cables all the way to your home – giving you a faster and more reliable speed. I have reconnected all points and powered back up a few times but still no internet. The Engineer will attempt to resolve the fault externally first before coming round, they will keep in touch on the day of the appointment. Fix a problem. In fact I left it switched off overnight and switched it on again this morning but the red light is still showing. after upgrading from dsl to fttp I got my decos to work as follows. Your ONT is connecting. have a problem with your service, such as a fault or slow broadband speeds have a query about an engineer visit want to order phone or broadband, or upgrade to Ultrafast Full. I sent this email on to a contact in the Openreach media team at 11am, and. Your hub lights show what the hub is doing and if everything is working. Thanks: 20. Its Openreach that provide and maintain the external network and you cannot contact them yourself unless there is a health and safety issue. Usually your engineer will use the hole from your existing phone line. Would OR replace the older ONT for a new one as a fault to rule it out or just to get old hardware. Find out about our activities and financial performance in the most recent Openreach annual review and report. sicomplaints@openreach. The lady at BT said all ONTs have 4 ports (although she subsquently looked at the picture above on a link I gave her and agreed that this one hasn't). Having trouble with broadband or phone in your new-build home? Here are some things you can try. Caged. An engineer was booked for Monday morning. There is a 4 pair CAT5e cable supplied with the Openreach ONT so the OP either had the wrong cable or a faulty one. Just click on the icon in the bottom right corner of the screen to get started and select the option for ‘others’ and then select ‘contact us’ to get started. If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. if they want to do away with sky router and use deco in router mode. BT says the hub had a fault which took out the ONT but I doubt. Presumably it is just the BBU (Battery Backup Unit) showing faulty. 18 REPLIES 18. This white box connects to a fibre-optic cable that runs to your house and enables you to access our FTTP fibre network for broadband. I have the overall dimensions (89mm height x 82mm wide) and know the screw holes are 60mm apart using a 4mm thread with a 6-8mm screw head. Openreach’s service, once out of pilot, will be accompanied by two new optical modems (ONT / ONU) – the Nokia G-010G-T and ADTRAN SDX 611Q (pictured), both with 2. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. If there are no lights, check the power cable is in firmly and connected to the mains. Openreach plans to have 20 million locations. To make sure you get the best out of your phone and broadband services in your new home watch our videos on getting the best from your router and dealing with any broadband issues. The wiring you install will be pivotal to their experience. Ask the BT Community. Sponsored Links. L2S in the handover exchange). ensure network is correctly handled during demolition. . So it had better be good. Product information. After a few more minutes the Power light should come on. Guaranteed 5-hour fix time if something goes wrong. B. uk. If they do charge, they should tell you when you might be expected to pay and how much (for example if the fault is found to be with your equipment). Get help with your BT broadband. For your convenience, Premitel have assembled a fibre termination point relocation kit that contains all the items required to move your ONT to another location. However if Openreach is unable to update the records or the template was not used then the appointment will go. Openreach have now undertaken 1st and 2nd Stage installation of 1. Depending on your property, the cable will either run from underground or from a telegraph pole. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. But that all changed last Friday at 10:12am when the service dropped. If you’ve moved into a new-build home and your phone or broadband isn’t working, Openreach might be able to help. The power supply in to the BBU can go straight in to the ONT, swap it in and see if that brings the ONT back to life. Posted in Broadband . So I raised a ticket with the ISP at about 10:30 and it was dealt with very quickly, and it was clear there was an Openreach network fault present. This is a small network termination point. When conducted, the test essentially reroutes your line from the ISP’s switch in the handover exchange and sends. Technical Specifications. ONT is checking the connection to the exchange. Sky help is of no use as it assumes the BT hub is working so says. The ONT will be installed at this location unless an alternative position has been agreed with your FBC and the appropriate connectorised internal fibre cable run in a continuous fault-free length to the alternative position. Nevertheless the OTA notes that key problems remain with the issue of data sharing, which could help ISPs and Openreach to better identify the source of a fault. @elu_one said in BT FTTP & PFSense:. They will decide if one of their engineers can do the job or whether it needs to be done by Openreach. damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. Zen appealed Openreach’s decision but today Openreach came back again yesterday echoing what they said before. 16 per annum. As @licquorice says, you can't run the fibre yourself. An engineer will install an ONT at your premises to connect to the nearby fibre cable. That is just the battery backup unit which means that the internal re-chargeable batteries have gone flat. after upgrading from dsl to fttp I got my decos to work as follows. Re: Fibre 900 - Slow upstream - Need Openreach Engineer. For Governmental guidance, check out PAS: 2016 Next Generation Access for new Build. For more information about how the ONT works, Openreach has published a homeowners guide on their website. In some cases, we’ll use an internal fibre converter. 8m come September 2021 and then 20m by around 2025-30. Or you can call Crimestoppers on 0800 555 111. Contact us. The openreach employee on the phone said it looks like there's a "mystery issue" at the exchange or somewhere in between the exchange (the CBT? Can't remember the exact acronym!), and a cable may need to be respliced. This is a GPON device, and can support speeds up to 1Gb/s. LOS: Off:. The problem with the Openreach checker is that it only shows the type of technology available at the address, but not the actual speed for ADSL or FTTC, nor if there is capacity available. 3 May 2022 at 19:48 #16 Caged. How do we install Hyperoptic in your home? Our engineer will drill a small hole (10mm), in most cases above your front door, and will run a discreet, surface-mounted cable inside your property to the closest plug socket. Please help. 5. Click on your model of Hub to find out what the lights mean. Openreach Limited is a company wholly owned by BT Group plc, that maintains the telephone cables, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network. Your ONT is connecting. It replaces the traditional copper master socket. set deco to router mode. Although Nokia ONT’s should now work with any headend manufacturer ( it wasn’t always the case , originally the headend and customer end had to be the same vendor ) , if the headend is a Huawei , I would be asking for the ONT to be swapped out for one from the same vendor. If you. The PIA is the solution for fulfilling the dire need of boosting high-capacity broadband around the world. ”. 1 LikeI've just had Fibrus out to install a new connection. Your ONT is working, your hub is connected, and you’re online. When the Tel and Pon lights have stopped flashing and are. Your engineer will call or text you beforehand to check you’re in, see if there’s anything they need to know about your address (like access or parking) and tell you roughly when they’ll be there (within the timeslot your broadband or phone provider gave you). Print these instructions. 0 Ratings Reply. Restart your Openreach modem to fix connection problems. Openreach installs their new small ONT modem (no. After overheads, etc, you're closer to 2. This is a small network termination point. The pilot at BT’s Adastral Park facility near Ipswich proved that ‘25G-PON’ could work with the ‘GPON’ and ‘XGS-PON’ technology deployed in Openreach’s infrastructure. Check the power cable is properly in (the one on the left-hand side) and that the mains connection on the other end is switched on. This is of the form of a name followed by @, a realm, a dot then a single digit number. Basically they’ve just bought a £30-£50 paper weight. The Openreach ONT can be housed in an optional enclosure providing space to manage the wiring, keeping everything neat and tidy. Browse . That spans the globe new favorite in Madison are similar to red are rose and. If you see someone vandalising our network or stealing cables, please don’t try to stop them yourself. co. Checking the other end of the Ethernet cable is correctly plugged into the LAN1 socket on the Openreach modem. At present new installations of Openreach ’s ( BT) Fibre-to-the-Premises ( FTTP) based UK ultrafast broadband ISP technology all come with a Battery Backup Unit (BBU) by default next to the Optical Network Unit (ONT), which helps users to maintain access to emergency services if they use VoIP. Re: Openreach supplied dodgy 100Mbps-limited Ethernet cableI've looked up the OPENREACH ONT device (Nokia modem) and it appears to be just a modem. Find out more. The ONT will need a standard plug socket. Forum member burakkucat has kindly sent me a scanned copy of the Openreach ONT (Huawei HG8240) user guide which clearly explains what the. in FTTP-only areas). Your ONT is working, your hub is connected, and you’re online. If you're having problems with your broadband, it's a good idea to check that your equipment is set up correctly. Plug in and light up, showing whether ONU is connected to power, ONU without power connection is useless. 8Gbps (both offer 120Mbps upstream) – has been extended to run for several more months and is also being expanded into more exchanges. #4. 8Gbps (both offer 120Mbps upstream), may have to wait a little bit longer as the operator has extended their pilot test for another 3 months. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. I have no lights on my Powerline Adapters or BT Mini Connectors. Your ONT is connecting. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. . She said she'd never seen an ONT like this only a different design. Fantastically fast. Your optical network terminal (ONT) is your face to the customer inside the home. damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. Teardown of the battery backup unit used in FTTP installations. The installer came last week and set us all up, -15dB signal etc, all dandy. Re: Ont power cable. 0800 671 045. These have a picture of the ONT 1+0 but not the "new" ONT. However, the ONT isn't secure - it hangs on two screws to allow easy install / removal. Light levels could be misreported, OLT might try and push a firmware that bricks your ONT etc. The importance of PIA came to the limelight post the European. The crooks claim they can upgrade or test the recipient’s Internet speed, or that the recipient’s Internet will be disconnected due to “illegal activity”. On the UBNT forum there are multiple reports of successful usage of their ONT device on FTTH connections in other countries (Spain, Eastern Europe etc) so I was interested in the technical ability of it to work in the UK on the Openreach network. BT customer service phone numbers (broadband, mobile or phone line) problems. The only way to have Digital Voice is to connect the BT hub directly to the ONT and any other devices to the hub. This has been setup by connecting the sky router to the ADSL port, disabling WIFI on the sky router, and connecting an ethernet cable from the sky router to a Deco M4, which then connects to other Deco M4 throughout the house; this worked well when I was on 36mbps and 150mbps packages. Openreach have now undertaken 1st and 2nd Stage installation of 1. CityFibre use a different ONT - we have a separate page on that: CityFibre ONT. Before you call up Sky to get Openreach to replace the ONT (fairly sure this is it), try replacing the Cat5e/6 fly lead between the ONT and the router with a fresh new lead. I don't have the documentation to hand, but IIRC the ONT requres something like 7. Once the phone service is working then the web management interface (192. Here’s a handy guide to what the lights mean. 31-03-2018 4:12 PM - edited 31-03-2018 4:14 PM. Phone still ok. Re: OpenReach white box shows Fault light and getting Wifi issues. Left the modem off overnight and restarted this morning. speeds and latency), but is the most expensive broadband technology for broadband providers to install. From the UK: 0800 800 150 (free from landlines, mobile costs may vary) From abroad: +44 150 174 7714. The external run can be from the CSP (at the front) to the rear of the property or from ground. You pay line rental so Openreach are responsible for the line from the exchange up to and including the Master Socket. If any. Openreach out again – no fault found – new NTE5C + Mk4. House is powered via a Tesla Power Walls, 6 of them in total. See if Ultrafast Full Fibre broadband is available where you are. Has anyone experienced issue with no power / lights showing on Openreach box? Tried in same socket as the Sky router so know there is power available via socket. If interested, please contact your local customer networkThe test itself appears to be a throughput speed test, which examines the link between the Optical Network Terminal (ONT) inside your home (example pictured) and a special tester in the Openreach network (i. The Openreach ONT is part of the service and as far as I am aware cannot be replaced with your own kit. PON: Off Re: Fault Light on Openreach Fibre to the Premises Box. Key ONT Optional ceiling mounted wireless access point to improve in-home Wi-Fi signal Bedroom Kitchen Living room Visible ethernet cable Single ended internal fibre cable. g. It eventually got the PON light on but I can’t connect using my password or username over ppoe either using my google Wi-fi or by directly setting up a dial up broadband ppoe through my laptop. If there’s a fault outside of your property, the engineer will complete any necessary work on the network or at the exchange. An engineer was booked for Monday morning. e. Aspiring Contributor Mark as New;Hi. See: 999_and_faults Openreach ONT LED Status External links 1+1 ONT and Enclosure Factsheet FTTP Faults This page was last modified on 18 April 2023, at 09:23. 8Gbps on their Fibre-to-the-Premises lines. 2Gbps and 1. Here’s a handy guide to what the lights mean. The ONT will be installed at this location unless an alternative position has been agreed with your FBC and the appropriate connectorised internal fibre cable run in a continuous fault-free length to the alternative position. Hi, I purchased the Deco X20 this week mainly to enhance my WiFi signal throughout the house. The board of directors names can be found here Our. . We’ll either install a small socket on the wall by the plug or a. The fibre optic link to BT exchange is working and recognises your Openreach fibre modem. 1 Rating. I wanted my ONT in an internal cupboard, so I ran flexible conduit (with a draw string) under the floor and through the rear wall where I knew the fibre would be entering. Connection problems can often be solved by 'power cycling' your equipment which just means shutting it down and then. On the one hand Virgin Media ’s DOCSIS (EuroDOCSIS) based Hybrid Fibre Coax (HFC) and “ full fibre ” FTTP network is expanding its reach to around 60% of UK premises (16-17 million. e. The ONT will be installed at this location unless an alternative position has been agreed with your FBC and the appropriate connectorised internal fibre cable run in a continuous fault-free length to the alternative position. Re: FTTP Issue - 'you have told us your fault was fixed'. The three lights on the Openreach Nokia ONT are solid green. As you can see there are 4 lights at the top of the OpenReach Full Fibre modem – Power, LOS (Loss of Service or Loss of Signal), PON (Passive Optical Network) and LAN (Local Area. Provision of the Openreach equipment When Openreach installs the equipment we will install the ONT wherever the incoming fibre cable is located. Find useful FAQs to help you if you have a query about a broadband fault. The ONT will remain the property of Openreach in both installation scenarios. Putting another Ethernet cable from the ONT to the houses internal Ethernet point, then from the other end of the point the red ended cable from the Ethernet point to the SH WAN port and there’s no internet. If you find that the Optical Light on your Lightstream Fibre ONT (Optical Network Terminal) box is flashing, has gone off or has gone red, this means there may be an issue with the fibre connection coming into your. Generally, engineers can be quite flexible. Use the pictures below to work out which one you have, then follow the instructions. Find out what this means for you. First agree with your engineer where the FTTP connection will enter your premises. Fix the unit back on the retaining screws and allow. An engineer will install an ONT at your premises to connect to the nearby fibre cable. But this is about to stop. When I arrived home from work last night I noticed that there was no Internet available at home and there was a red light showing for the LOS indicator on the ONT. Installing FTTP can take up to three hours. Download an entire 4K movie in under 24 minutes and make broken video calls a thing of the past thanks to incredible download speeds of up to 80Mbps and upload speeds of up to 20Mbps. How to check Powerline Adapters or BT Mini Connectors are working. g. Sat watching tv/sky this evening. PON solid green. Yes I've got all the login for the TP, I was using it previously for my FTTC setup with Sky as a modem and router. The following information is a guide for connecting the Openreach network to your home wiring. One to take the fibre to the wall of the customer's property & test it, & then a second visit to fit the ONT. You should already have an ONT in your home if we’ve. markt99. Broadband - indicates the ONT has a connection to the CityFibre equipment. If you're moving home. The original pilot started on 1st December. Restart your Openreach modem to fix connection problems. Your ONT is working, your hub is connected, and you’re online. • Openreach Access Products: these provide connectivity from the Ciena 6500 opticalI’ve an Openreach FTTP connection in rural Co. The back-up unit keeps the batteries charged up, and also tells you when the batteries need replacing. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. Since then this. Ideally, when the router is connected to the ONT, you'd go to the router's web interface and ask *it* whether the WAN port is running at 1G or 100M. One of the next most common faults, relatively speaking, can occur when a non-standard power outage. With FTTP, you'll connect to the Ethernet socket on the Openreach ONT, so you just need PPPoE (so basically any router). Downdetector only reports an incident when the number of problem reports is significantly higher than the. Choose your product and log in to our troubleshooter to report your problem. uk/help. Your optical network terminal (ONT) is your face to the customer inside the home. Zen are an unbundled network meaning that they own and maintain their lines. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. Replace the cover, sliding to the right to close. Openreach will update the records and pass the fault back to check with End User to confirm Service. 1 Rating. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. If you have our Fibre to the Premises (FTTP) business broadband, you’ll have an Openreach ONT (Optical Network Terminator), also known as an Openreach modem. Press and release the Reset button on the back of the Business Hub. You. I was wondering what exactly the problem could be as I have been waiting since January this year for the new service to be set up. By then everyone in the UK will need to have moved to a Digital Phone Line. Re: Full fibre - battery unit has fault light on. How we'll install your FTTP. The ONT enables you to get our fibre. Broadband ISPs that were planning to launch faster packages based off Openreach’s future Fibre-to-the-Premises tiers, which push top download speeds to 1. If using a connection over copper, all four ports are available for LAN use. It may look like one of these. Horizontal Position 11mm-Screw-60mm-Screw-11mm. Providing fibre from OCR, Agg, Splitter, CBT to ONT. So really people altering the Network are doing Openreach a favour as they’re generating revenue for them. @Outdoorsbloke. It should clear within 24 hours or less, as the batteries charge up again. High Level BT complaints phone number 0800 3289393. Openreach chap came earlier on, tried a new ONT but still got the solid red LOS light and then went outside to measure light signal at CSP. 22-11-2019 12:16 PM. Most broadband providers, with the exception of Virgin. Check the connection at both ends of the Ethernet cable between the Openreach ONT and your hub. Not sure on responsibility for replacing as openreach no longer supply the ont with aHello, Thursday evening ONT mounted by OpenReach engineer fall off the wall, as he did stick it to the wall with double sided tape. 57m in Dec 2022). Disconnecting the modem's power cable - wait a few minutes & then reconnect. The Ethernet cable (red ends) must be plugged into the WAN port (or port 4) on your Hub and the other end into the Openreach modem's PORT1/LAN1 port - the number of ports on these modems can vary. The enclosure is designed forIf you have our Fibre to the Premises (FTTP) business broadband, you’ll have an Openreach ONT (Optical Network Terminator), also known as an Openreach modem. 25,854. If you have our Fibre to the Premises (FTTP) business broadband, you’ll have an Openreach ONT (Optical Network Terminator), also known as an Openreach modem.